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Returns & Refunds Policy

◇ Edisons Box offers a full refund or exchange on purchases within 30 days. Proof of purchase is required when returning your goods (a receipt, order confirmation email, or order number is sufficient).

◇ If goods are delivered faulty or damaged, we are happy to offer a full refund or exchange.

◇ To apply for a return or exchange, please contact inbox@edisonsbox.com.au and provide your:

  1. Full name
  2. Receipt / Order Confirmation Email / Order number
  3. Reason for return

*Please note: Products that have been installed, or that are not in their original condition, cannot be returned or exchanged.