Returns & Refunds Policy
◇ Edisons Box offers a full refund or exchange on purchases within 30 days. Proof of purchase is required when returning your goods (a receipt, order confirmation email, or order number is sufficient).
◇ If goods are delivered faulty or damaged, we are happy to offer a full refund or exchange.
◇ To apply for a return or exchange, please contact inbox@edisonsbox.com.au and provide your:
- Full name
- Receipt / Order Confirmation Email / Order number
- Reason for return
*Please note: Products that have been installed, or that are not in their original condition, cannot be returned or exchanged.